Rima M Designs takes pride in offering outstanding handmade products and customer service. If you have any questions about any of our policies, please call or email Rima@rimamdesigns.com.

MONEY BACK GUARANTEE!!!
Rimamdesigns.com offers an unconditional 30 day money back guarantee. If you are unsatisfied with your purchase for any reason simply return for a full refund.

SHIPPING POLICY
We ship via USPS. Please allow 7 to 10 business days for processing. Orders shipped outside of Texas will not be charged sales tax. Orders shipped within Texas will be charged 8.25% sales tax respectively.

International Shipping
Freight charges on orders shipped outside of the continental United States are $14 for 4 pounds and under. Orders will be shipped by the United States Postal Service.

Return Policy
Returns gladly accepted within 30 days of purchase.
Merchandise must be unworn, unused, and in original condition.
Rima M Designs will refund cost of item(s) of original purchase. Rima M Designs does not refund shipping charges.

Your refund will be processed within 3-5 business days of receiving the product back. You will be notified by e-mail when the transaction has taken place. Any returns that fail to meet the above return policy requirements will not be credited.

Return Procedures
Please pack the merchandise to be returned. Include a reason for the return. Please make sure that you have included your name, address, phone number and e-mail address. Please write clearly.

When your returned package is recieved you will get an e-mail with the status of your return. Your request will be processed within 3-5 business days of receiving your return, provided it meets all of the above requirements.

Processing Orders
To place a phone order or for customer service, please call or email rima@rimamdesigns.com.

Credit Cards
Rima M Designs accepts Visa, Mastercard, and American Express and Discover via secure online purchses through PayPal.

Exchanges
At this time exchanges cannot be processed through our webstore. If you need a style in a different size or color, you will need to re-purchase the correct item. Then, simply follow the return procedure described above for the item you are returning.

Orders placed Monday-Friday before 12 noon, central standard time will ship within 5-10 business days pending availability of product and credit verification. All orders placed after 1pm will begin processing on the next business day.

Rima M Designs reserve the right to change these policies at any time.